The below assurance levels have been tailored to your specific clinic needs as to ensure minimal cost at maximum value.
Being sensitive & highly regulated equipment, ATX endeavours to provide excellent service in line with all State & National government radiation laws & requirements .
Need an assurance package for your equipment?
If you wish to benefit from ATX Technical Support please select a subscription level and fill your details below.
We will prepare and send you a tailored quote immediately.
|One preventative maintenance per year||✔||✔||✔||✔|
|Software updates and data management||✔||✔||✔||✔|
|Warranty on all components||✔||✔|
|Unlimited travel and labour||✔||✔|
|Unlimited remote service||✔||✔|
|Limited remote service||✔||✔|
|Itx cloud PACS||✔||✔|
Non-Assurance Technical Support Rates
All technical support enquiries made from 18/02/19 will be evaluated and registered in accordance with our Assurance Philosophy, customers without assurance will receive a response within 3 business days.
Our updated non-assurance technical support rates are:
Remote Service: $120.00hr / Minimum $60
Local Service: $175.00hr
Travel time: $110.00hr